Strategic Value Acceleration Services
The foundation of these services is our Technology Value Acceleration Loop™, our integrated process that aligns your management and use of technology to your business. Our strategic value acceleration services correspond to the governance, strategy, measurement, and communications elements of the loop. Use these four services individually or collectively.
Business Technology Governance
- Governance Design, in which we work with you to develop the structure and process for governing operation and use of IT.
- Governance Operation, in which we facilitate the process. Effective operation of this process is the single most significant driver of Information Technology alignment with the business.
Strategy & Planning
- Strategy Development, in which we work with you to develop a clear, concise strategy, measurable objectives and their metrics, and a selection scheme (for programs and projects) based on objectives.
- Execution Planning, in which we facilitate brainstorming about potential projects that advance value, select projects, assemble the plan, and define the process for keeping the plan current
- We also guide you to integrating this process with governance.
Measurement
- Strategic Measurement Planning, in which we work with you to select metrics defined in your strategy and plan measurement, taking into consideration what you already have in place.
- Guidance on Methods, Instrumentation, and Results Repositories, in which we work with you to define how and when you’ll take measurements, what instruments you’ll use (including surveys and enhancements to applications) and how and where you’ll store results for future use.
- Measurement Review, in which we’ll review your findings, facilitate discussion of lessons, validity, and usefulness as value or diagnostic measurements.
- Benchmarking, in which we’ll work with you to find appropriate benchmarks, compare your performance, and assure appropriate comparison to the benchmark in light of your circumstances.
Value Reporting
- Communications Planning, in which we work with you to develop your plan for communicating value, be that a newsletter, annual reports, or dashboards.
- Value Communications, in which we assist you in selecting and collecting measurements (see our Measurement service, above), developing appropriate trends, selecting relevant benchmarks, developing case studies, and assembling the published document. These communications can be the single most significant contributor to awareness of your contribution to business value.
Allow us to discuss how these services can help your IT organization provide and demonstrate value.
